Questions, answered plainly
Frequently asked questions
- What is Rehumanizing Trust about?
Rehumanizing Trust is a book by Steve C. Landes about how trust is fractured in everyday digital life — ghosted job applications, forms that reject identities, systems that fail and never make it right — and how it can be deliberately rebuilt with dignity, closure, human presence, accountability and transparency. Each chapter opens as a lighthouse parable. It publishes on 15 September 2026 with Practical Inspiration Publishing.
- Who is Steve C. Landes?
Steve C. Landes is a trust architect and author. His career runs through cybersecurity and risk (CISSP, past president of the Dayton InfraGard chapter, cyber-threat-intelligence practice). He works on trust at three levels: the book, the Velocity Suite consulting practice, and CRAIN, an open protocol for trustworthy conduct between organisations.
- When does the book publish, and where can I get it?
15 September 2026, from Practical Inspiration Publishing, in hardback (ISBN 978-1-80576-005-4), paperback (978-1-80576-006-1) and ebook (978-1-80576-007-8). It is available to pre-order on Amazon now.
- What are the weekly signals?
Each chapter of the book opens as a parable from a lighthouse — the Keeper, the Stranger, and the fog between worlds. One new signal lights every week on the signals page and Substack until launch, and the watch continues after.
- What is a trust tax?
The trust tax is the recurring cost an organisation pays when trust is low: slower sales and decision cycles, higher attrition, extra approval layers, and rework. The free Trust Ledger prices it on your own numbers in about two minutes.
- What is a Trust Teardown?
A fixed-fee diagnostic: a short intake call, the Trust Ledger run on your real figures, and a one-page result walked through together — a first door into deeper work. Book one by email.
- What is CRAIN?
CRAIN (Cyber Resilience Automated Information Network) is an open protocol for organisations to signal trustworthy conduct to one another — with no owner, no central watcher, and a human steward at the centre. It is built on five commitments: dignity, redemption, human oversight, explainability, and no surveillance. Read the Charter.
- Can I invite Steve to speak?
Yes — keynotes and workshops on rebuilding trust in digital life: warm, human, practical. Start with an email.